ICBCFS | Privacy Notice
17123
page-template-default,page,page-id-17123,ajax_fade,page_not_loaded,,qode-theme-ver-10.1.2,wpb-js-composer js-comp-ver-5.1,vc_responsive

Privacy Notice

WHAT DOES INDUSTRIAL AND COMMERCIAL BANK OF CHINA FINANCIAL SERVICES LLC DO WITH YOUR PERSONAL INFORMATION?


WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

Please read this notice carefully to understand what we do.


WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances and account transactions
  • Assets and transaction history

When you are no longer our customer, we continue to share your information as described in this notice.


HOW?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ICBCFS chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

1. For our affiliates’ and vendors’ everyday business purposes— such as to process and settle your transactions, process deposits, maintain your account(s), respond to court orders and legal investigations and for risk management purposes

Does ICBCFS share? YES / Can you limit this sharing? NO


2. For our marketing purposes— to offer our products and services to you

Does ICBCFS share? NO / Can you limit this sharing? NO


3. For joint marketing with other financial companies

Does ICBCFS share? NO / Can you limit this sharing? NO


4. For our affiliates’ and vendors’ everyday business purposes— information about your transactions and experiences

Does ICBCFS share? YES / Can you limit this sharing? NO


5. For our affiliates’ everyday business purposes— information about your creditworthiness

Does ICBCFS share? YES / Can you limit this sharing? NO


6. For our affiliates to market to you

Does ICBCFS share? NO / Can you limit this sharing? NO


7. For non-affiliates to market to you

Does ICBCFS share? NO / Can you limit this sharing? NO

Who we are

Who is providing this notice? 

Industrial and Commercial Bank of China Financial Services LLC

What We Do

How does ICBCFS protect my personal information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.


How does ICBCFS collect my personal information

We collect your personal information, for example, when you

  • Open an account
  • Provide account information
  • Make deposits or withdrawals from your account
  • Use your credit or debit card
  • Make a wire transfer

We also collect your personal information from third parties, such as credit bureaus, affiliates, or other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.


Non Affiliates & Vendors

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • ICBCFS does not share information with non-affiliates or vendors so they can market to you.


Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • ICBCFS does not jointly market.

Other Important Information

This notice applies to individual consumers who are customers or former customers.   This notice replaces all previous notices of our consumer privacy policy, and may be amended at any time.  We will keep you informed of changes or amendments as required by law.

NOTICE


On November 8, 2023, U.S. Eastern Time (November 9, 2023, Beijing Time), ICBC Financial Services (FS) experienced a ransomware attack that resulted in disruption to certain FS systems. Immediately upon discovering the incident, ICBC FS disconnected and isolated impacted systems to contain the incident. ICBC FS has been conducting a thorough investigation and is progressing its recovery efforts with the support of its professional team of information security experts. ICBC FS has also reported this incident to law enforcement. We successfully cleared US Treasury trades executed Wednesday (11/08) and Repo financing trades done on Thursday (11/09).

ICBC FS's business and email systems operate independently of the Industrial and Commercial Bank of China Group. The systems of the ICBC Head Office and other domestic and overseas affiliated institutions were not affected by this incident, nor was the ICBC New York Branch.

This will close in 0 seconds