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Terms of Use and Conditions

Access to the web site is provided by Industrial and Commercial Bank of China Financial Services under the terms and conditions below.  For purposes of this agreement, “ICBCFS” shall mean Industrial and Commercial Bank of China Financial Services LLC and its affiliates, and their officers, directors, managing directors, partners, and employees.

Disclaimer of Warranty:

ICBCFS makes no warranty, express or implied, concerning this web site or the services provided through this web site. The services provided by ICBCFS and any third-party providers are on an “as is” basis at your sole risk.  ICBCFS expressly disclaims any implied warranty of merchantability or fitness for a particular purpose, including any warranty for the use or the results of the use of the services with respect to their correctness, quality, accuracy, completeness, reliability, performance, timeliness, or continued availability.

Neither ICBCFS nor any of its third-party providers shall have any responsibility to maintain the data and services made available on this web site or to supply any corrections, updates, or releases relating thereto. Availability of data and services are subject to change without notice.

ICBCFS makes no warranty whatsoever, express or implied, regarding the security of the web site, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you through this service.

Limitation of Liability: 

ICBCFS cannot and does not guarantee continuous, uninterrupted or secure access to the web site. ICBCFS shall have no liability, contingent or otherwise, to you or to third-parties, for the correctness, quality, accuracy, timeliness, reliability, performance, continued availability, completeness or delays, omissions, or interruptions in the delivery of the data and services available on this web site or for any other aspect of the performance of this service or for any failure or delay in the execution of any transactions through this service. In no event will ICBCFS be liable for any special, indirect, incidental, or consequential damages which may be incurred or experienced on account of you using the data or services made available on this web site, even if ICBCFS has been advised of the possibility of such damages. ICBCFS will have no responsibility to inform you of any difficulties experienced by ICBCFS or third-parties with respect to the use of the services or to take any action in connection therewith. This limitation of liability includes, but is not limited to, the transmission of any viruses which may infect a user’s equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. 

System Outages and Delays:

As a result of transmission problems, high internet traffic, systems capacity limitations, and other technological problems, you may, at times, experience difficulty accessing the web site or communicating with ICBCFS through the web site or other electronic and wireless services. 

No Solicitation or Recommendation: 

This material has been prepared for informational purposes only without regard to any particular user’s investment objectives, financial situation, or means, and ICBCFS is not soliciting any action based upon it. This material is not to be construed as a recommendation; or an offer to buy or sell; or the solicitation of an offer to buy or sell any security, financial product, or instrument; or to participate in any particular trading strategy in any jurisdiction in which such an offer or solicitation, or trading strategy would be illegal. Certain transactions, including those involving futures, options, and high-yield securities, give rise to substantial risk and are not suitable for all investors. Although this material is based upon information that ICBCFS considers reliable and attempts to keep current, ICBCFS has not verified this information and does not represent that this material is accurate, current, or complete and it should not be relied upon as such.

No Solicitation or Recommendation; No Determination of Suitability:

None of the information contained in this web site constitutes a recommendation, solicitation or offer by ICBCFS to buy or sell any securities, futures, options or other financial instruments or provide any investment advice or service. Certain transactions give rise to substantial risk and are not suitable for all investors. The information contained in this web site has been prepared without reference to any particular user’s investment requirements or financial situation. Prior to the execution of any transaction by you involving information you received from this web site, you should consult your business or investment advisor, attorney and tax and accounting advisors with respect to the price, suitability, value, risk or other aspects of any stock, mutual fund, security or other investment.  Pricing and other information generated through the use of data or services made available herein may not reflect actual prices or values that would be available in the market at the time provided or at the time that the user may want to purchase or sell a particular security or other instrument. The information and services provided on this web site are not provided to and may not be used by any person or entity in any jurisdiction where the provision or use thereof would violate applicable laws, rules or regulations of any governmental authority or self-regulatory organization or where ICBCFS is not authorized to provide such information or services. Some products and services described in this web site may not be available in all jurisdictions or to all clients.

Access to Other Sites or Links:

This web site contains links to third-party web sites. These links are provided only as a convenience. The inclusion of any link is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by ICBCFS of any information contained in any third-party web site. ICBCFS is not responsible for the information contained on that site or your use of or inability to use such site.  You should also be aware that the terms and conditions of such site and the site’s privacy policy may differ from those applicable to your use of this web site.


On November 8, 2023, U.S. Eastern Time (November 9, 2023, Beijing Time), ICBC Financial Services (FS) experienced a ransomware attack that resulted in disruption to certain FS systems. Immediately upon discovering the incident, ICBC FS disconnected and isolated impacted systems to contain the incident. ICBC FS has been conducting a thorough investigation and is progressing its recovery efforts with the support of its professional team of information security experts. ICBC FS has also reported this incident to law enforcement. We successfully cleared US Treasury trades executed Wednesday (11/08) and Repo financing trades done on Thursday (11/09).

ICBC FS's business and email systems operate independently of the Industrial and Commercial Bank of China Group. The systems of the ICBC Head Office and other domestic and overseas affiliated institutions were not affected by this incident, nor was the ICBC New York Branch.

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